Fatal Error? What A Good Website Crash Can Teach Us

My website disappeared last Friday night. I was doing a routine upgrade of WordPress (my blogging software) and suddenly the system crashed, leaving me with one blank page and a message announcing there had been a ‘fatal error’. I stared at the screen in horror. I tried various routes into the back-end of the website but I could no longer get access. The ‘virtual home’ that I’d spent a year and a half developing, that was packed full of resources, articles, testimonials, photos and videos…. Gone?

I went immediately into a cold sweat, praying that I’d done a recent back-up correctly. I tried my web developer (Adam) by phone, email and Facebook, aware that I probably sounded pretty hysterical in my messages. No response. What if he was on holiday? I found that I was crying – and even as I did so, the Observer part of me simply watched, curious that it felt like I was grieving, like I was experiencing a mortal loss.

I phoned Jason, my business mentor, hoping he might have alternative contact details for Adam. He didn’t, but he was calm and steady and said this to me: “You don’t have enough information to panic.” He was right, of course. I didn’t. I had no idea what had happened and was actually panicking because I didn’t have enough information. In that foggy, adrenalin-fueled state, it simply felt like I was in Worst Case Scenario mode… without me actually thinking through what was so ‘worst case’ about it.

And as quickly as it had emerged, the panic disappeared. I’d realized there was nothing more I could do. The messages had all been placed, all I could do was wait – and at that moment of realization, I felt an overwhelming sense of relief. It suddenly seemed like I was on holiday, like the feeling I get when I go away from email for a few days and leave an autoresponder in my place. I couldn’t tweak my website, I couldn’t refer people to it, I couldn’t tweet about it. I no longer had my main virtual home… and it was, in a strange way, like I’d been set free.

It got me curious about quite how much I’ve invested in my online presence generally. To have a similar emotional feeling of loss and grief and panic at a website fail as I would if I’d heard a loved one had a medical problem….? Yep, something to explore there.

I even started to wonder about the opportunities here… What if this meant I got to redesign my website from scratch? There was real joy in the possibility of a fresh start – a new brand, a new look. I also felt a deep sense of respect for techie dudes. I’ve always been in awe of people who have skill sets so different from mine – and here it felt even one step further: like Adam was a doctor, waiting to operate on someone very precious to me, and I just had to trust him.

And ultimately, this experience reminded me that there are other forces at work in this universe. It’s not just me and I’m so not in control. If my website goes off line for 24 hours, or 24 months, then it’s because I’m not meant to have a website right now. I can feel safe within the parameters that reality sets for me. If I genuinely can’t do something, then it’s because I’m not meant to be doing it.

So… a fatal error… failure – as freedom? As an opportunity? As a wake-up call? How about those for some new perspectives.

Oh – and in case you’re wondering, I woke up the next morning and my website was back on line. Adam had fixed it in 9 minutes. I was only mildly disappointed that I didn’t have to start over ;)

The World Needs Your Passion, So…

1) What has recently crashed or failed in your world? What’s just not working out the way you’d like? What are you afraid will come tumbling down?

2) Fully explore the ‘worst case scenario’. Take the situation to its furthest point. What has actually happened or what would actually happen? What would that mean? And what then?

3) We all know examples of people who say redundancy was the best thing that happened to them, or who had to move house for some tragic reason… which then led to them meeting the love of their life. What evidence do you have – from yourself and from others – of when a so-called failure turned out to be a blessing in disguise?

4) Leave a comment below and let’s start a discussion….

Failure As Freedom – Can You Buy It?

What would it be like to see failure as freedom? Or if you can’t quite go there… perhaps as simply feedback, or as a sign you’re human and that weird, crazy stuff sometimes happens in this world of ours?

The Fail Is Not A Four Letter workshop has been very popular over the years, helping people to move from fear and panic around failure… to seeing it as part of the journey or something to be proud of (you’re out of your comfort zone, taking risks, after all).

If it feels like you could do with a new perspective on failure, click here > > (yep, the webpage should be up and running – but you never know!) and if you can make 7th August down in Devon (England), then join us. Find the yellow ‘Buy Now’ button to book your place. NB EarlyBird price until 16th July.

Want to receive these blog posts direct to your inbox, plus hear about special offers? Simply subscribe for free here > >

6 comments to Fatal Error? What A Good Website Crash Can Teach Us

  • Nichola Martin

    Great post Corrina! I can honestly say that I know exactly what you mean about the break down of technology setting you free. I had that recently. My laptop just froze on me and I couldn’t retrieve it from that state. Lionel, the boyfriend, tried also until we decided to take it to a shop to get it mended. I was without the internet and the computer for about three weeks. As a result, I felt in myself a whole lot better. I was getting more sleep because I wasn’t staying up talking to people because of the time difference from Australia to England. I felt a whole lot more settled here in Aus and within my self being because nothing was making me jealous or homesick from things back home.
    Personally, the reliance on internet now is essential, though it doesn’t mean that it is necessarily a good thing all the time. We need breaks and get away from virtual life. :)
    Nic xxx

  • Nic – Great example! We did do just fine in a world before Facebook/mobile phones/Internet – and obviously countless people still do. I love technology which connects people across the globe AND it’s all a bonus. Our safety doesn’t come from there and it’s wise not to rely on it. Really glad to hear you feel settled over in Oz – now when’s the visit? :)
    Corrina´s last [type] ..Fatal Error What A Good Website Crash Can Teach Us

  • Fatal error ….. it’s a mind judgement isn’t it ? many people apply it to me and my life and there was a time when i also saw my life in the same judgemental way. One of the best “fatal errors” was the loss of my home & business; it took me on a incredible chapter of my life journey which saw me move to Egypt for three years. Almost everyday i was there, in awe of the sights, sounds, Animals and people .. I thanked the Bank & my thoughtless landlady who had been the biggest part of the closure of my home and work. Miracles happen when we allow the Universe to gift us a new start :) ) Fatal errors … lol bring them on !!!

  • Your take-aways here are invaluable; I’ve also found that being without something technological that I’ve taken for granted renews that perspective on modern life that’s so important. And I’m a webdesigner saying this!

    I’m just glad you remembered to message me on Facebook, since it was a Friday, and I was done with email and such until Tuesday, being July 4th weekend here in the States. You would’ve had some serious letting go to do otherwise!

    And when you’re ready to go with that redesign, you know where I am… ;-) (by the way, I put my personal blog into the link, so the CommentLuv would pick up, since I don’t blog at Bright Coconut)
    Adam Kayce´s last [type] ..Adversity Disabled Don’t think so

  • Adam – Oh man that WOULD have tested my newly-found calm! :) All hail Facebook.

    Thanks for showing up here. *Ahem, everyone, pay attention: This is the hero of the story.*

    And wow thank goodness you did post from your personal blog – that talk/Aimee Mullins is brilliant.
    Corrina´s last [type] ..Fatal Error What A Good Website Crash Can Teach Us

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